OFFICIAL WHATSAPP PARTNER

Never miss a customer message again.

Kaizen Chat is the WhatsApp assistant for your business. It replies in seconds, day and night, and keeps every enquiry safe, so you can focus on running your business.

How it works

  1. 1

    Tell us about your business.

    A 20-minute chat about your most common questions.

  2. 2

    We build your chatbot.

    Menu, answers and lead form, ready for your approval in three to five working days.

  3. 3

    You approve and go live.

    Customers get instant replies. Each month we review what they ask and make it better.

Sound familiar?

  • A customer asks “How much?” and you’re busy serving someone else.
  • An enquiry arrives at 10pm and gets answered at 9am, if at all.
  • Your team types the same answers all day.
  • Phone numbers get lost in long chats.

The fix.

Kaizen Chat replies the moment a customer messages you. It shares your prices, hours, location and payment details, asks for the customer’s name and need, and saves it all in one place.

Baby

Flexible

A low-commitment way to start serving customers on WhatsApp, with simple weekly payments.

20,000 UGX /week
Get started

Everything in Starter:

check_circle 1 Official WhatsApp Business Number
check_circle Up to 250 messages / mo
check_circle Automated Welcome & Quick Replies
check_circle 2 Team agent shared inbox seats
check_circle Standard WhatsApp catalog tagging
check_circle 24/7 Tech Support

Starter

Turn everyday enquiries into instant, consistent replies while your team stays focused on the work that matters.

75,000 UGX /mo

Get started

What included:

check_circle 1 Official WhatsApp Business Number
check_circle Up to 1,000 Messages / mo
check_circle Automated Welcome & Quick Replies
check_circle 2 Team agent shared inbox seats
check_circle Standard WhatsApp catalog tagging
check_circle 24/7 Tech Support

Business

Popular

Give a growing team more capacity, smarter workflows, and connected tools for faster customer service at scale.

150,000 UGX /mo

Get started

Everything in Starter, plus:

check_circle 1 WhatsApp Business Numbers with shared inbox
check_circle Up to 5,000 messages / mo
check_circle Automated Welcome & Quick Replies
check_circle 6 Team agent shared inbox seats
check_circle 2 3rd Party Native App Integrations
check_circle Priority WhatsApp Live Support

Enterprise

Tailored to your scale

A custom solution for complex, high-volume operations that need advanced integrations, stronger controls, and hands-on support.

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Pricing Plans

The Baby package includes every Starter feature, with the flexibility of weekly billing.

swipe Swipe to compare every plan

Features & Capabilities Starter 75,000 UGX Business 150,000 UGX Enterprise Custom
Core WhatsApp Messaging & AI Engine
WhatsApp Official Cloud API Access check_circle check_circle check_circle
Automated AI Intent Classification Basic Advanced Custom Fine Tuning
Interactive List Messages & Quick Buttons check_circle check_circle check_circle
Outbound Broadcast Limits 30/day 165/day Custom
Team & Workflow Automation
Multi-Agent Inbox Seats 2 seats 6 seats Up to 12 seats
Webhook & Zapier / Make Engine — check_circle check_circle
Shopify & WooCommerce — check_circle check_circle
Security, Analytics & Support
Conversion Analytics & Message Logs 30 days Real-time (90 days) Custom
End-to-End Encryption & Meta Compliance check_circle check_circle check_circle
Support SLA Commitment Priority replies under an hour Priority replies under an hour 24/7 Priority

FAQs

All you need to Know.

Add-ons

Messages

Top-Ups

25020,000 UGX
1,00050,000 UGX
5,000100,000 UGX
10,000190,000 UGX

Team Members

Per added member

Starter30,000 UGX
Business50,000 UGX
Enterprise100,000 UGX

Broadcasting

Targeted WhatsApp broadcasts for your audience.

Contact Sales
all_inclusive

Everything you need in one place

Your customers are already on WhatsApp. Let’s make sure someone answers.

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verified Official Meta Business Partner bolt Live onboarding in 15 mins